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Corporate Instant Messaging
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Instant Messaging (IM) is
widely used in the consumer market as a communication tool. It
combines the characteristics of phone and email messages by
giving instantaneous access to any user on a network. Instant
Messaging solutions give immediate awareness as to the
presence and availability of the person to be contacted and
can preserve the history of all communications having been
exchange. The basic technology has been driven by free
consumer IM services lacking the level of security,
confidentiality and stability required by a business.
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Risks when outsourcing an Instant messaging
infrastructure |
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There are
high risks associated with using
consumer-grade instant messaging not
specifically designed for a business process
needing to preserve the security and privacy
of highly sensitive corporate data.
For example, common problems include but are
not limited to: |
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Confidentiality: |
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Security: |
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Efficiency: |
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Viruses |
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Using file transfers, information
can be leaked to anyone globally and
unencrypted data that is sent to
servers located anywhere on the
Internet can be intercepted and read
by third parties. |
it is not possible to manage,
authenticate or authorize the users
belonging to an organization.
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The user population cannot be
restricted to employees only and a
coworker may engage in private
communication with friends and
family thereby reducing the overall
efficiency of the organization.
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Instant Messenger is considered as a
soft target for virus writers and
new threats are appearing every day.
According to Symantec's Internet
Security Threat Report, worms and
viruses that spread via IM and
peer-to-peer networks increased 400
percent from 2002 to 2003.
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is clear that having your own IM Network is
necessary to maintain the privacy of the
intellectual property of your organization and
prevent it from traveling thorough non-secure public
IM networks. |
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you still have any doubts ask yourself: would I let
someone manage my email server outside the company?
If you answer no, then should you not do the same
with your instant messaging solution? |
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The Mirador Instant messenger solution
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In contrast, the MIRADOR INSTANT
MESSENGER solution offers advanced
functionality, security and stability that
businesses require. It is a secure, reliable
and feature-rich enterprise presence-based
instant messaging solution that will be used
to enhance interoffice communication and
collaboration. This tool specifically
designed for the small to large enterprise
communication market can be deployed in just
minutes inside a domain. It allows your
organization to become compliant with
regulatory agencies requiring strong
archiving for accurate record keeping.
Mirador Business Instant Messenger uses a
secure communication protocol with SSL
encryption and includes a server that
manages, tracks and archives instant
messaging threads. A user can retrace the
history of all communications that he
exchanged in the past with other colleagues
and make sure that no points have been
omitted. An administrator can monitor the
activity of all instant messages occurring
on the private instant messenger network and
manage and control all instant messaging
user accounts.
The Mirador corporate instant messenger
server can be safely placed behind a
firewall anywhere in the LAN and provides
the mechanism that manages the information
exchanged between Mirador instant messenger
clients. This includes text messages,
streaming audio and other functionality
included in additional modules designed to
increase collaboration and accelerate
business activity between geographically
dispersed teams. Our server boasts a very
small footprint and supports intranet and
extranet communication. The reach of the
network can be restricted to a LAN, specific
IP addresses or IP ranges.
The Mirador Business Messaging solution
restricts the user population to your
network and minimizes the risk of infection
of your infrastructure by worms and other
mal-ware programs. For example consider
Bizex that targeted ICQ users by sending a
link to a web site that scanned your PC to
locate financial data and sent the
information via FTP to a remote server.
Another worm "Jitux", propagates through MSN
Messenger on all the machines of the target
user's contact list. QQSpy is a Trojan Horse
records QQ messenger conversation into a
specific 'tmp' file and tries to take that
information to the outside, using HTTP.
Using MIM, the network can be restricted and
quickly audited to determine who is
compromising security and introducing risks
in your network. Specific file types can be
prevented from circulating on your network
and limit the risks of contamination. For
Full protection, consider adding PARADOR
FILE PROTECTION to your infrastructure.
Mirador Business Instant Messenger comes
with a centralized management and security
console that gives an administrator complete
control over users and groups. The
administration application is used to
control the various features of the IM
Client, manage additional modules, audit
instant message history from the server
database, monitor the activity on the server
and retrieve statistics for the IM network.
Logs providing details about the various
requests to the Mirador instant messenger
server are recorded to allow the
administrator to monitor and analyze the
traffic between the Mirador server and the
client population. |
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You may try MIM for free for a trial period of 30
days before committing to a purchase.
Download now !
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Advanced Server Option (coming soon) |
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As your user population increases you have the possibility to migrate Mirador Collaboration to a more powerful database. To get you started and minimize your cost you can use for example PostgreSQL, the worlds most advanced Open Source database software.
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Mirador Collaboration Modules |
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Mirador Instant Messenger is highly modular and can
be supplemented by additional easy to install collaboration modules.
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Mirador Virtual Presentation |
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Mirador Customer Support (coming soon) |
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Mirador Virtual Classroom (coming soon) |
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Mirador File Synchronization - Share documents automatically among teams. (coming soon) |
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